PRIVACY POLICY

1. INTRODUCTION

POMME Clinics B.V. respects your privacy and is committed to complying with GDPR / AVG. This Privacy Policy explains how we collect, use, store, and protect personal data.

2. PERSONAL DATA WE COLLECT

We collect personal data in the following ways:
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• Newsletter subscription: email address.
• Contact form: full name, email, phone number, message.
• Booking system (Clinicminds): personal details required to schedule appointments.
• Payments: payment information for certain online consultations.

3. PURPOSE & LEGAL BASIS

• Respond to inquiries and manage communications (legitimate interest / contract performance).
• Send marketing communications if consent is given.
• Process payments for consultations (contract performance).

Comply with legal obligations.

4. SHARING DATA WITH THIRD PARTIES

• Mailchimp: for newsletter delivery only.
• Clinicminds: for appointment scheduling only.
• Data is not sold or rented to third parties.

5. COOKIES & TRACKING

Our website uses cookies for functionality, analytics, and marketing.

By using our website, you consent to cookies according to our Cookie Policy.

Users can manage or withdraw consent via the cookie banner or browser settings.

6. DATA SECURITY

We implement technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

7. DATA RETENTION

Personal data is retained only as long as necessary for the purposes described or to comply with legal obligations.

8. USER RIGHTS (GDPR / AVG)

You have the right to:

• Access your personal data.
• Request corrections or updates.
• Request deletion.
• Restrict or object to processing.
• Request data portability.
• Requests should be sent to info@pommeclinics.com. We will respond within statutory timeframes.

9. CONSENT

By submitting forms, subscribing to newsletters, or booking online consultations, you consent to the processing of your personal data as described in this Privacy Policy.

10. TRANSFERS OUTSIDE THE EU

If data is transferred outside the EU (e.g., Mailchimp servers), we ensure adequate safeguards are in place in accordance with GDPR.
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11. UPDATES TO THIS PRIVACY POLICY

This Privacy Policy may be updated periodically. The latest version will be posted on the website.